Shipping Information

We offer a number of shipping options to fit your needs.

 

Please use the chart below to estimate shipping and handling charges based on the pre-tax value of US orders.

Below you will find shipping fees by order total.

 

Please note: Taxes & gift cards do not apply to your order total. Additional fees apply for express or overnight shipping, where available. International orders, including Canada, are not eligible for the offer.

Free shipping for orders over $75.00 do not apply for Alaska, Hawaii, and Puerto Rico.

At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. We do not ship on Saturdays, Sundays and/or nationally observed US holidays. Standard shipping orders can take up to 48 hours to process; express or overnight orders placed after 1 PM will ship on the next business day. 
 
Once shipped, you will receive a Shipment Confirmation email with a tracking number. 


We ship to all US territories and APO/FPO/DPO addresses.

Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost.

Unfortunately, we cannot offer express and/or overnight shipping for these locations.

Backorders

If an item is on backorder, an Expected to Ship date will be shown on the product page and at checkout. You will receive an email if there are any changes to the status of your items. You will not be charged for backordered items until they ship. Occasionally, items will go on backorder before your order is fulfilled — if this happens, we will alert you via email.

In the event that your order includes a backordered item, we reserve the right to cancel the item or ship your order in multiple packages. If you would like to cancel a backordered item, please email info@sybilj.com

Holiday Shipping information

Make sure to keep in mind our holiday shipping time frame. We will try our best to make sure you receive all our gifts and outfits for the holiday festivities! Please email us at info@sybilj.com for any shipping concerns.